Frequently Asked Questions
What is this site for?
CamLust is designed to help adult webcam performers connect with clients looking for their services. Camgirls and guys create a profile to promote their erotic services, and viewers use this site to browse or find performers that fit their interests. You are not required to register a CamLust account or provide an email address or credit card in order to find a cam model. However, to retrieve the model's contact details an account is required. To purchase a show like an erotic webcam show or to engage in adult chat with the models, you are required to pay.
How do I use this site?
CamLust provides you with a one-stop shop to find camgirls, guys, transsexuals or couples that offer the services you are looking for. You can search for models based on specific tags, or browse the profiles by using the search options to find an adult entertainer. You can reach any of the cam models through their Skype ID. You have to register before you can retrieve the model’s contact details.
The model's Skype ID doesn't show up. How do I contact them?
Some models prefer to give their Skype usernames only to paying clients. Simply add some funds to your account and the Skype ID will show up.
What are the rules for contacting a model?
It is important to understand that the models who advertise on CamLust make their living by providing erotic, live sex shows. They get paid for their time and do not perform for free. To avoid being blocked, be sure to follow the rules stated below when engaging with a model:
- Do not ask for free shows or attempt to call a model without first paying for their service.
- When you contact a model by any means, be sure to let them know that you got their contact details from CamLust so that they will know you are contacting them for business and you are not a random person.
- Always contact the model on Skype prior to paying for a show to ensure that they are willing and available to perform for you.
How to pay for a show?
You can only pay CamLust models for their shows with your credit card through this site. The payment service we use to process credit card transactions is secure and PCI-compliant—this means it is up to standards, standards set by Visa and MasterCard for processing credit card transactions; with your personal data being safe every time. Models will never have your card information either, so you have nothing to worry about. All charges from CamLust will be discreetly listed as "vtsup.com*Online Bay" on clients card statements. With us, there are no hidden or recurring charges for services; you decide the amount you want to pay and we charge exactly that amount to your card.
Do not, under any circumstances try paying models via PayPal. You will be violating PayPal’s acceptable use policy by using it to pay for adult services and this may lead to the termination of your and the model's PayPal account. Furthermore, PayPal may fine those in violation of this policy and freeze any funds in the suspended account.
How much of my personal information will be shared?
None! CamLust does not give your personal information to another party, including the models. Only CamLust staff have access to any personal information that you provide like names, addresses, phone number or any other details in the “Account” page in your back office. Also, CamLust does not store credit card details on its servers.
Is there a way to know if the models are real and their photos are accurate?
We put a lot of efforts to make sure that the models on our site are real models that provide live adult cam shows. All models listed on CamLust have undergone our verification process that ensures that they are genuine webcam models and pictures on their profiles are actual photos of them. Furthermore, the models with profiles on CamLust must agree to our terms and conditions which stipulate that they use actual pictures in their profile and provide a live show to clients. Up to this point, we have recorded 100% accuracy.
Can I get a refund for a show?
You can only get a refund if the model does not provide the service you paid for. A situation like this is rare, and is usually as a result of miscommunication. Dissatisfaction with a model’s services is not grounds for a refund. Please note that if you paid for a show by any means apart from that provided on our site, clicking the payment link on the model's profile, we won’t be able to give a refund if the model does not provide the service. All refund requests must be submitted within seven days of acquisition. Refunds won’t be provided for transactions older than seven days.
Please make sure you use our contact form to report any model that fails to give you the service you paid for or you think the model is attempting to scam you or other clients. Make sure you include every essential detail related to the incident (conversations) and the model's CamLust profile name and link. We will look into it and get back to you in less than 24 hours.
Note that CamLust will strongly fight every false chargebacks. Our record against clients that make false claims (avoiding payment for shows that they willingly purchased) is very good; we always win.
Do I need to purchase credits on CamLust?
Yes. In order to buy services with models, you need credits/funds added to your CamLust account. You must first create a member account, after which you may deposit funds to your account, and purchase any service with models on the site with those funds.
Is it okay to record a show?
No. Recording a show without the model’s consent is a copyright violation. If you need a recording of a model, you may contact them to make arrangements for a personal recording. Clients seen recording a show will be barred from CamLust.
What if I have some unused time left?
If you cut a call before using all the minutes you paid for, the model isn’t obligated to give you a free show another time to compensate for your unused time. They may do so at their discretion, but they are not obligated to do so. CamLust will NOT refund you for any unused time. To avoid this situation, always purchase only adequate time for your session with the model.